My Kind of Cruise
Frequently Asked Questions
What's included when I book a cruise holiday?
What's included on a cruise ship holiday? Is food included? Are drinks included? Are shore excursions included? Are trips included?
Can I choose what time I eat at night, table size and who I am dining with?
The choice of dining times, restaurants and even the size of your table may be available for you to choose at the time of booking.
Do I have to tip or pay gratuities onboard?
Tips and tipping onboard, also known as 'Gratuities', differ for all cruise lines. Some include it, for others it's up to you.
What's a Cabin Category?
Like booking a hotel, a cruise ship has lots of different types of room types- Inside, Window or Porthole, Balcony, Suite. These are cabin categories.
What is a 'Guarantee Cabin'?
Guarantee cabins GTY are a great idea if you're travelling on a budget, don't need cabin number and you're hoping for a free upgrade
Oceanview, Seaview or Outside Cabin- What's the Difference?
Oceanview, Seaview or Outside Cabin- What's the Difference? All have natural light through a window, porthole or floor to ceiling glass.
I've booked, what happens next?
Now you've booked, all you need to do is register with your cruise line so you can see what's happening on your cruise, get all the updates
What are shore excursions?
Shore excursions are organised day trips and tours ashore in each port you visit. Organised trips mean you are fully protected against mishaps
How do I know which cruise terminal I am sailing from?
All the details for reaching your ship, port and terminal will be sent in your final documents, which will be emailed 7-14 days before departure
0208 1060 500
Mon-Fr 10am - 4pm*
*excluding bank holidays