Princess Plus and Princess Premier
Dive in to find out all the answers to all the questions you have about both Princess Plus and Princess Premiere packages
What is Web Check-in? (MSC)
Learn about MSC Cruises’ web check-in, E-ticket, Boarding Pass, documents, credit card registration, and embarkation for a smooth cruise experience.
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The web check-in is required to collect your personal data, which is necessary to issue your E-ticket and Boarding Pass. All guests must complete this process.
Click to go to the MSC Cruises website in order verify the required travel documents and visas for your cruise.
Both documents allow you to board the cruise, but they have different functions:
• E-ticket:
• An electronic ticket summarising all booked services, itinerary details, luggage labels, and other important information.
• Boarding Pass:
• A digital pass issued only to guests who book directly from the website and complete web check-in.
• It Contains a QR code scanned during the boarding.
If you have booked through My Kind of Cruise, as long as online check in is complete, we will automatically send your tickets to your registered email address when MSC makes them available.
Normally this is 14-21 days before departure, unless it’s a late booking.
If you booked through us, you can request your tickets from us directly.
Web check-in with the cruise line is available from 30 days to 24 hours before departure. We recommend completing it as early as possible once it is open, in order to ensure timely receipt of your E-ticket and Boarding Pass.
• Mandatory fields will always be marked with an asterisk (*).
• Entering your postcode will automatically fill in the “Region and District” field.
• Security photo and credit card registration are optional but recommended to speed up embarkation.
• You need a device with a camera (e.g., smartphone or laptop).
• The system automatically captures your photo once lighting and positioning requirements are met.
• Please note: Local uploads are not possible.
If you’re unable to take a security photo, the MSC staff on your cruise will take it upon embarkation. This photo is used for identification during embarkation and disembarkation at ports.
No, credit card registration is optional. You can:
• Register your card onboard at Activation Points.
• Leave a cash deposit with Guest Services at reception after embarkation.
Ensure your credit or debit card is valid for international use.
• All onboard purchases are made using your personal Cruise Card - no need for cash or credit cards.
• If you register your card during web check-in, you won’t need to register it again onboard.
• You can only register a credit card for yourself or guests included in your booking.
• Once registered, credit card details cannot be changed, corrected, or canceled before departure.
• For changes, contact Guest Services onboard.
An Emergency Contact is a person who can be reached in case of an emergency during your cruise. Provide:
• Full name
• Phone number
• Relationship to you (e.g., friend, family member)
Try the following troubleshooting steps:
• Switch devices (e.g., use a laptop instead of a smartphone).
• Ensure your browser is up to date.
• Clear cookies and cache, then try again.
MSC Cruises assigns a specific check-in slot by default.
Can I change my check-in slot?
• Check-in slot changes are only possible during web check-in (from 30 days before departure).
• If only the assigned time is available, you won’t be able to change it.
• You may be required to wait outside the terminal until your check-in slot opens.
• If you miss your check-in slot, you may be denied embarkation.
• Your ticket or the MSC for ME app will show estimated times, which may change.
• Always adhere to your assigned check-in slot to avoid delays.
Booking a cruise, made easy
The My Kind of Cruise app is your all-in-one solution for cruise planning. Easily search, compare, and book your ideal cruise with a user-friendly interface offering detailed itineraries, competitive pricing, and advanced search filters.
Your bookings are 100% financially secure, as all our cruises are ABTA and ATOL protected. Plan your perfect voyage with confidence and convenience using My Kind of Cruise.
Available in the UK and US. Ts & Cs apply.
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