Overall

Public

Service

With a teak-lined verandah, floor-to-ceiling windows and comfortable sitting area, these comfortable suites are filled with light. They include two lower beds convertible to one queen-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses, plus a whirlpool bath and shower, mini-bar and refrigerator. The configuration of staterooms may vary from the images shown. Approximately 297-379 sq. ft. including verandah

Vista Suite

These expansive staterooms include include two lower beds convertible to one queen-size bed—our Signature Mariner's Dream™ bed with plush Euro-Top mattresses, premium massage shower heads, a host of amenities and an ocean view. The configuration of staterooms may vary from the images shown. Approximately 140-319 sq. ft.

Large Ocean view Stateroom

These expansive staterooms include include two lower beds convertible to one queen-size bed—our Signature Mariner's Dream™ bed with plush Euro-Top mattresses, premium massage shower heads, a host of amenities and an ocean view. The configuration of staterooms may vary from the images shown. Approximately 140-319 sq. ft.

Large Ocean view Stateroom (Porthole View)

These staterooms feature a partial sea view and include two lower beds convertible to one queen-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses, plus premium massage shower heads and a variety of amenities. The configuration of staterooms may vary from the images shown. Approximately 140-319 sq. ft.

Large Ocean view Stateroom (Partial Sea View)

These large staterooms include two lower beds convertible to one queen-size bed—our Signature Mariner's Dream™ bed with plush Euro-Top mattresses, premium massage shower heads and a host of amenities. The view is fully obstructed. The configuration of staterooms may vary from the images shown. Approximately 140-319 sq. ft.

Large Ocean view Stateroom (Fully Obstructed View)

Two lower beds convertible to one queen-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses, premium massage shower heads and a host of amenities are featured in these comfortable staterooms. The configuration of staterooms may vary from the images shown. Approximately 182-293 sq. ft.

Large Interior Stateroom

Generously proportioned and filled with light, these elegant suites include a living room, dining room, pantry with microwave, refrigerator and mini-bar, and floor-to-ceiling windows overlooking a private verandah. The bedroom features a king-size bed—our Signature Mariner's Dream™ bed with plush Euro-Top mattresses, plus a separate dressing room and the bath includes an oversize whirlpool bath and shower. There's also a sofa bed, suitable for two people, and a guest toilet. Amenities include a private stereo system, use of the exclusive Neptune Lounge, private concierge and an array of complimentary services. The configuration of staterooms may vary from the images shown. Approximately 1,296 sq. ft. including verandah

Pinnacle Suite

With floor-to-ceiling windows overlooking a private verandah, these spacious suites are flooded with light. They feature a large sitting area with a mini-bar and refrigerator, and two lower beds convertible to one king-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses plus a separate dressing room. There's also a sofa bed, suitable for two people. The bathroom comes with a full-size whirlpool bath and shower. Amenities include use of the exclusive Neptune Lounge, a private concierge and an array of complimentary services. The configuration of staterooms may vary from the images shown. Approximately 558-566 sq. ft. including verandah

Neptune Suite

Dolphin

Main Deck

Lower Promenade

Promenade

Upper Promenade

Verandah Deck

Navigation Deck

Lido Deck

Sports Deck

Sky Deck

Designed to carry fewer guests while offering greater space, Zaandam is elegant and comfortable. Her décor is inspired by music and features musical instruments including signed guitars from Queen, Iggy Pop, Eric Clapton and the Rolling Stones and a Baroque-style pipe organ. While on-board, enjoy regional cooking demonstrations and food and wine tastings with Port to Table. Rejuvenate at the Greenhouse Spa &amp; Salon. Indulge at any of our fine dining venues.

On board Zanndam you’ll discover an ambiance of refined beauty and traditional maritime styling.  Elegantly appointed interiors recall the glamour or ocean travel, as do our ships’ classic V-shaped prows, which slice gracefully through the waves.Across a myriad of venues, from a casual bite poolside to a formal five, course affair, the crew of Holland America Line knows, as few do, how to orchestrate a truly memorable dining experience.


World Stage, the largest theatre on board is home to a variety of performances day and night. Our exclusive EXC® Talk lecture series features captivating regional stories told by local experts and narrated by your Cruise &amp; Travel Director. In the evenings, Step One Dance Company, vocal sensation Cantaré, BBC Earth in Concert and more take the stage. Koningsdam, Nieuw Statendam and Rotterdam bring the World Stage experience to the next level by surrounding you in spectacular sight and sound with a two-story, panoramic LED screen.

Holland America Line Entertainment World Stage.jpg

World Stage

Our partnership with BBC Earth brings their innovative and breathtaking programming to the World Stage. Award-winning soundtracks are performed live as BBC Earth’s incredible wildlife footage fills the big screen. It’s an unforgettable experience that will leave you with a new perspective on the planet.

Holland America Line BBC Earth.png

BBC Earth in Concert

Holland America Line offers you a wide selection of lounges onboard. The panoramic view takes center stage in The Crow's Nest at the top of the ship, where you can relax just about any time of day and enjoy your favorite drink.

Holland America Line Bars Crows Nest.jpg

Crow's Nest

Enjoy a refreshing beverage poolside in shaded seating around the bar or delivered to your sunny chaise lounge.

Holland America Line R- cLASS lido bar .jpg

Lido Bar

The Explorer’s Lounge is an elegant and refined space to enjoy a glass of wine, a cocktail, or your favorite liqueur.

Holland America Line Bars Explorers Lounge.png

Explorer's Lounge

Your Holland America Line ship’s Casino offers a wide array of gaming options. Whether you prefer slot machines or want to try your hand at blackjack or poker, our dealers and staff are available to provide complimentary instruction — and we offer many engaging tournament options. The Casino is only open at sea.

Holland America Line Entertainment Casino.jpg

Casino Action

Enjoy live music in this popular bar perfect for pre-dinner cocktails.

Holland America Line Bars Ocean Bar.png

Ocean Bar

Screening nightly in the movie theatre (on select ships) are recent-release films and perennially popular classics. You can also watch movies any time in your stateroom or suite. And aboard Koningsdam, Nieuw Statendam and Rotterdam, watch your favourite stars light up the night on a giant outdoor LED movie screen by the Lido Pool.

Holland America Line Entertainment Movies on Board.png

Movies Onboard

The Explorations Café, powered by The New York Times, offers a comfortable coffee house environment where you can browse through one of the most extensive libraries at sea, view a wide array of audio and video programming, or simply read the morning paper. Guests can also enjoy fresh pastries and their favourite espresso drink provided by Torrefazione Italia.Internet stations featuring news and email, with free access to The New York Times online edition (wireless hot spots also available for those traveling with laptops) are also available, as well as destinations-related content and travel-related crossword puzzles provided by The New York Times. For those looking for another kind of relaxing activity, there are also large jigsaw puzzle tables.

Holland America Line S-Class Interior Explorations Cafe 6.jpg

Holland America Line S-Class Interior Explorations Cafe 7.jpg

Holland America Line S-Class Interior Explorations Cafe 5.jpg

Holland America Line S-Class Interior Explorations Cafe 4.jpg

Holland America Line S-Class Interior Explorations Cafe 1.jpg

Explorations Café

As a guest onboard Holland America Line, you are invited to indulge your inner art connoisseur by immersing yourself in the ship’s exclusive onboard gallery and fine art experience. Through exciting live auctions, dazzling gallery exhibitions, enriching educational programs and intimate champagne-sipping enthusiast events, you are destined for a memorable artistic encounter that will ignite your passion for fine art.Representatives from Park West Gallery bring their expertise to Holland America Line and afford the art novice to seasoned aficionado access to an extensive array of paintings, prints, drawings, watercolours, mixed-media, sports memorabilia and animation art. Park West engages guests in a way that is sure to surprise and delight every level of collector.Vibrant works of art by world-renowned contemporary artist Peter Max, quiet cottage scenes by Thomas Kinkade and collectable sports memorabilia from favourite athletes are but glimpses of the broad range of exquisite items offered by Park West Gallery to guests on board Holland America Line. Be sure to visit the gallery on embarkation day to pre-register for the art activities and ensure a space in one of the educational programs and champagne events. Gallery event guests also have the opportunity to take home a complimentary gift of art and enter raffle drawings for special art prizes.Founded in 1969, Park West Gallery has brought fine works of art to more than 1.3 million clients worldwide through events at sea, at its gallery locations in Michigan and Florida, and by select auctions in major metropolitan areas. Every purchase from Park West Gallery comes with a certificate of authenticity, assuring that each is subjected to the highest level of artistic and critical scrutiny. The gallery also offers convenient shipping and framing services so you may easily enjoy your new work of art at home.

Holland America Line R-Class Art Gallery.jpg

Art Gallery

Enjoy a wide variety of duty-free shopping in such signature shops as The Vault, Diamonds and Gemstones by Merabella, which offers the best diamonds at sea, brought to you by Effy.

Holland America Line R-Class Signature Shop.jpg

Onboard Shopping

Holland America Line offers you a wide selection of lounges and gathering places onboard. Explore Mix for Champagne, Martinis, and Spirits and Ales.

Holland America Line Bars Mix.jpg

Mix Bar

It all begins with a great photo taken at embarkation -- the first of many photo opportunities. Your onboard photographers, called "Image Creators" will be with you throughout the cruise, ready to capture that special moment at the Bon Voyage Party, Formal Night, Scenic Cruising and more.The Photo Gallery on board offers print and digital photos, photo packages and DVDs of your cruise itinerary and voyage. Be sure to take home memories of your voyage that will last a lifetime.Black Label Photography- Whether the look he captures on film is thoughtful, irreverent or joyous, Joe Craig believes a successful photograph reveals the soul of its subject. He has spent his life perfecting his craft and teaching it to others. See what his approach can show you.Joe Craig Black Label creates images that blend innocence and sophistication. It’s a great opportunity for you and your friends, family or special someone to capture the memory of your voyage in interpretive photography.All Black Label artists on board are personally trained by Joe, and studio sessions are complimentary, with no obligation to buy and no sitting fee.

holland america line R class joe craig photo gallery.jpg

Photo Gallery

Holland America Line is known for the extensive art collections onboard each of its ships. Now, fine art goes high tech. The line invites you to enjoy the self-guided walking tour for each ship which highlights the art onboard an eclectic collection that is valued at tens of millions of dollars.Narrated by well-known radio hosts Paul Lasley and Elizabeth Harryman, the 30-40 minute tours include walking directions, interviews with artists, background music and thumbnails of some of the artwork. Download the ship-specific art tour onto your personal iPod, MP3 or portable media player before you embark on your Holland America Line cruise. Pre-loaded art tours are also available on board.

Holland America Line R- Class Art tour .jpg

Art Tours

The Step One Dance Company, comprised of six elite dancers, tours the Holland America Line fleet presenting works from notable choreographers who have blended high-caliber dance with technology to create two unique shows.

HAL Step One Dance Company.jpg

Step One Dance Company

Cantaré is back with electrifying performances featuring iconic pop songs and amazing harmonies.

HAL Cantare.jpg

Cantaré

Refresh, Relax and RejuvenateDuring a leisurely day at sea, few places help you refresh, relax and rejuvenate like the Greenhouse Spa &amp; Salon®. This heavenly retreat nurtures every aspect of your well-being with renowned spa rituals and healing touches. In the spa, pamper your skin with facial treatments featuring premium, naturally sourced ingredients. Nurture your body, too, with massage treatments employing time-honoured, hands-on massage techniques gleaned from around the world.

Holland America Line R-Class Spa.jpg

Holland America Line R-Class Relaxation Room.jpg

Greenhouse Spa & Salon

Stop by the professionally staffed Fitness Center equipped with the latest cardio and weight machines. Try one of our classes on indoor cycling, Pilates and more or work out at your own pace. You can also head out for fresh air and exercise on deck, where you'll find basketball and volleyball courts, and two refreshing pools (available on select ships). Some classes may have a nominal fee.

HAL Rotterdam Fitness.jpg

Fitness Centre

The Lido pool, located on the Lido Deck, is protected from varying weather by the ship's retractable glass roof. There are also two whirlpools available- the area is served by the Lido Bar and Terrace Grill.The Sea View Pool is the ship's outdoor pool and is located at the back of the Lido Deck.

Holland america R- Class lido pool.jpg

Lido & Sea View Pools

Play the fastest-growing sport in the U.S. with Holland America Line, the exclusive cruise line partner of the Professional Pickleball Association. All our cruise ships feature pickleball courts with amazing top-deck views. The equipment and courts are available for a match anytime, so long as the weather allows. Frequent pickler? Join a pickleball tournament at sea and put your dink shot to the test. Hesitant amateur? Learn the basics at complimentary beginner’s lessons, starting in spring 2023. Commemorative starter kits will soon be available in our retail shops — purchase as gifts for avid players or as souvenirs, so that you can always look back on your pickleball cruise memories.

HAL Rotterdam Pickleball.jpg

Pickleball At Sea

Highlights for kids ages 3 to 6 include a variety of activities, crafts, games and theme parties, such as “Dino-Mite Night” and “Ships Ahoy Pirate Treasure Hunt Adventure.”

HAL Kids Programs.jpg

Kids Programs (Ages 3-6)

From arts &amp; crafts and sporting events to gaming tournaments and theme parties, tweens will have plenty to enjoy.

HAL Tweens Programs.jpg

Tweens Programs (Ages 7-12)

During the day, teens meet up for sports challenges and group games while our Hosts provide exclusive teen events like Poker Night and Video Game Tournaments at night.

HAL Teens Programs.jpg

Teens Programs (Ages 13-17)

Kids Club activities are available from 9 a.m. to 12 p.m. and 1 p.m. to 4 p.m. on port days*. Lunch is not offered as part of this service. Children must be registered and signed into and out of programming by a parent or guardian.*Hours of operation may change to better serve our guests.

HAL Port Day Activities.jpg

Port Day Activities

Children with special needs are invited to attend Kids Club activities based on their chronological age. In some cases, parental supervision may be required. Please let us know when booking your reservation.

HAL Special Needs.jpg

Special Needs

Guests who are Deaf or Hard of HearingTo help maximise the cruise experience for guests who are deaf or hard of hearing, Holland America Line has made the following items available:<ul><li>Stateroom kits that include a visual and tactile alert for someone knocking at the door, the phone ringing, or an alarm.</li><li>Stateroom televisions capable of showing closed captioning (some satellite feeds do not transmit with captioning, so this feature is available only when the signal the ship receives has captioning).</li><li>Telephones with amplified sound for staterooms.</li><li>Assistive Listening Systems with portable receivers in the show lounges to assist guests who are hard of hearing to hear the shows.</li><li>Written safety information and a copy of the lifeboat drill safety speech.</li></ul>Guests who are Blind or have Low VisionTo help maximise the cruise experience for our guests who are blind or have low vision, Holland America Line has made the following items available:<ul><li>Screen reader computer software in the Explorations Café that allows guests to navigate the web by listening to the text.</li><li>Downloadable daily activities, news, and menus for guests with laptops with screen reader programs. These items may also be downloaded to the screen reader-enabled computer in the Explorations Café.</li><li>With 45 days notice, large print or Braille menus describing the inspired cuisine offered across a myriad of venues, from the elegant Dining Room to the casual Lido Market.</li><li>A familiarisation tour of the vessel upon arrival.</li></ul>Cruising for Children with Special NeedsAt Holland America Line we do not discriminate against individuals on the basis of disability. We seek to the extent feasible to accommodate the needs of all individuals with disabilities, including children. However, due to the sensitivity of caring for any child, with or without a disability, we must first determine what the child's specific needs are so we may properly evaluate and determine the best and safest way to meet the child's needs. We encourage families to contact our Guest Accessibility Department prior to their cruise, to evaluate and determine what the child's specific needs will be and how best to accommodate those needs. Club HAL is unable to accommodate children requiring one-on-one care into programming. Special needs participants who meet eligibility requirements and require one-on-one care must have a parent or guardian present.Personal Mobility EquipmentFor the safety of all guests and crew and to enhance accessibility, Holland America Line strongly recommends that all personal electric mobility equipment meets the following criteria:<ul><li>Width: 23" maximum in order to be accommodated in a standard stateroom, unless collapsible to a width of 23" or less</li><li>Weight: 100 lbs. maximum without battery</li><li>Batteries: Must be Gel or Dry Cell or AGM (Absorbed Glass Mat) only</li></ul>They recognise that for some people, a larger scooter may be essential. If you believe you need a larger scooter, please contact the Access &amp; Compliance Department so that you can discuss your requirements.

Disabled Facilities

For guests with food intolerances or allergies that are not life-threatening, please contact our Ship Services Department at (800) 541-1576. For guests with life-threatening food allergies, we ask that guests provide detailed information to our Guest Accessibility Department by completing a Special Requirements Information (SRI) Form. Guests should indicate on this form which foods may potentially cause a severe reaction.Guests with a variety of severe food allergies sail with Holland America Line regularly. Our galley staff on board is accustomed to and experienced in dealing with these types of needs. The galley itself has many different areas of food preparation, which can help reduce the possibility of cross-contamination. It is important to note, however, that meals are prepared in mass quantities on board, thus there is always the possibility of some cross-contamination. As such, Holland America Line cannot guarantee that a guest will not come in contact with those items. Although our Guest Accessibility Department will provide the ship with an advance notice of all food allergies detailed on an SRI submitted to them, it is recommended that guests also contact the Dining Room Manager upon boarding to review the details of these special dietary needs.

Special Dietary Requirements

Guests under 21 years of age must be accompanied by a parent, guardian or chaperone that is at least 21 years old; one adult chaperone is required for every five people under the age of 21. Infants must be at least 6 months of age at the time of embarkation in order to sail. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days.Guests must be 21 years of age or over to purchase or consume alcohol onboard. For voyages that depart from and return to Australia and/or New Zealand, Europe, China, Hong Kong, Singapore or Taiwan, this policy applies to guests 18 years and older. For Voyages that depart from and return to Japan, this policy applies to guests 20 years and older.Minors under the age of 18 traveling to foreign countries must be accompanied by both parents or have a notarised letter of consent signed by the parent(s) not traveling. If the other parent is deceased or the child has only one legal parent, a notarised statement must be obtained as proof.All minors under the age of 18 must travel with all proper identification documents in addition to the signed letter of authorisation. Minors who are U.S. citizens should have an original, photocopy or certified original of their government-issued birth certificate or another form of proof of citizenship. Children 16 or older are also required to have a photo ID. If traveling outside of the Western Hemisphere, a passport is required for guests of any age. Your travel advisor can provide additional information about this requirement.Please Note: In an effort to prevent international child abduction, many governments have initiated procedures at entry and exit points. These often include requiring documentary evidence of relationship and permission for the child’s travel from the parent(s) or legal guardian if not present. Having such documentation on hand, even if not required, may facilitate entry or departure. For specific information regarding the country to which you are traveling, please visit U.S. State Department website for country-by-country information.Parents, guardians and chaperones are responsible for overseeing the conduct of minors in their care. As such, minors may not be left unsupervised on board the ship. Minors should receive the same oversight that would be provided when visiting locations such as a large resort or theme park. A parent or legal guardian MUST accompany all children under the age of 18 on all tours for safety and liability reasons. For activities and programs for children age 3-17, please refer to the CLUB HAL YOUTH PROGRAM section.Minors Going AshoreParents and guardians are responsible for deciding whether or not minors under age 16 are allowed to go ashore without adult supervision. If you want to permit a minor traveling with you to go ashore without an adult companion, please discuss this in advance with the ship's Security Officer so that they can make a notation of this in our gangway control system software. Absent this approval, our security personnel will generally prohibit minors from leaving the ship without an adult companion although we cannot provide absolute assurances in this regard. It is ultimately the responsibility of parents and guardians to ensure that minors traveling with them act in accordance with their instructions.

Age Restrictions

Q: Is there a Dress Code?A: Yes. Shirts/cover-ups and footwear are always required indoors. We also have several levels of suggested attire in the evenings<ul><li>When suggested attire is Casual smart casual attire is appropriate. Shorts, pool/beachwear, distressed jeans and men’s tank tops are best left to the daytime and are not permitted in table service restaurants.</li><li>When suggested attire is Dressy we take it up a notch and recommend slacks, skirts, dresses, blouses, collared shirts and jackets.</li></ul>Q: Why the change from “Gala Attire” To “Dressy”?A: To many, the term Gala was either confusing or misleading, implying a specific type of dress (black tie or tuxedo) which has never been a requirement. We felt the term Dressy was a bit less stuffy and a bit more festive, which is what a dressy evening should be: a chance to get dressed up and enjoy the evening while still being comfortable.Q: What about ladies’ dressy attire?A: Dressy attire is appropriate. Dresses, skirts, and slacks are all acceptable.Q: Are a jacket and tie required for men?A: A jacket and tie is the preferred attire in all fine dining restaurants on Dressy nights, though this is not required. Guests without a jacket and tie have always been allowed in fine dining restaurants, so this is not a policy change.Q: Are jeans allowed?A: Jeans without holes, tears or embroidery are welcome on most evenings in all restaurants, but on Dressy nights jeans are only allowed in casual dining restaurants.Q: Can I wear shorts in the main dining room?A: Not at dinner. The dining room is considered a fine dining restaurant and shorts are not permitted.Q: Is the dress code the same on Grand Voyages?A: Yes. The policy applies to all Holland America Line voyages. On Grand Voyages we also add an occasional Formal night where suits and dresses are recommended.

Dress Code

For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. No smoking of any kind will be permitted on any stateroom verandah.Designated Smoking AreasEurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam<ul><li>Sea View Bar area</li><li>Oak Room (Noordam only, including cigar and pipe smoking)</li></ul>Koningsdam, Nieuw Statendam, Rotterdam<ul><li>Sea View Bar area</li><li>Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands</li></ul>Volendam, Zaandam<ul><li>Sea View Bar area</li><li>Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands</li><li>Sports Deck, outside Crow's Nest</li></ul>Cigar and pipe smoking is not allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed.Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas.Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations.Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible.

Smoking and E-Cigarette Policy

Guests are not allowed to bring alcoholic or non-alcoholic beverages on board for consumption or any other use except as follows:Guests 21 years and older may bring Wine and Champagne onboard, however a corkage fee of USD $20.00 (which is subject to change without notice) will be applied to each bottle (max 750 ml in volume or less). Limitations apply. Wine brought in quantities deemed to be excessive by the vessel or security will be refused.Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person).For voyage that depart from and return to Australia and/or New Zealand, this policy applies to guests 18 years and older. For voyages which depart from and return to Europe, China, Hong Kong, Singapore or Taiwan, this policy applies to guests 18 years and older, and for voyages which depart from and return to Japan, this policy applies to guests 20 years and older.Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. Plastic water bottles are not allowed. However, an allowance of six litres, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 litre in volume or less) of water are allowed per stateroom. Any amount in excess of this allowance will be not be allowed onboard. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. Guests will be asked to discard open beverages in plastic containers prior to boarding.All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. You agree to surrender alcoholic beverages that are purchased duty free from the ship's gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. Limitations apply. Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel.An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Local Sales Taxes Applied where required.Buying Tobacco &amp; Alcohol<ul><li>A traveller may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. U.S. residents on State Department-licensed travel to Cuba may no longer bring cigars or other goods back with them from their visit. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. Cigarettes may also be subject to a tax imposed by state and local authorities. Bidis - essentially flavoured cigarettes - are not generally permitted entry.</li><li>Generally, one litre of alcohol per person may be entered into the U.S. duty-free by travellers who are 21 or older, although travellers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. Additional quantities may be entered, although they will be subject to duty and IRS taxes.</li></ul>Revised Policy effective June 1st, 2021

Alcohol Policy

Our vessels have specially designed staterooms for guests who require mobility assistive features. If you have not booked one of these accessible staterooms but instead will be using a standard stateroom, you need to know about some limitations that adversely impact manoeuvrability, especially ingress and egress into bathrooms. For example, bathroom dimensions, doorsills, and the height of bathtubs in standard staterooms are often difficult to negotiate for guests who have mobility limitations. Additionally, standard stateroom doors and hallways may be too narrow for a wheelchair or scooter to manoeuvre into and out of the stateroom. Note: For safety reasons, these mobility devices must be stored and charged in the guests' staterooms. There are three types of accessible staterooms on our vessels.Fully Accessible rooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the cabin, and accessible bathrooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the stateroom, and accessible bathrooms.Fully Accessible – Single Side Approach rooms are also designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices. These rooms provide accessible bathrooms along with an accessible route and clear floor space on only one side of the bed in a stateroom configured to provide one bed and between the beds in a stateroom configured to provide two beds.Ambulatory Accessible rooms are designed for use by guests with mobility disabilities who do not require the regular use of a wheelchair, scooter, or other similar assistive devices. These rooms provide some accessible features.Fully Accessible and Fully Accessible Single Side Approach bathrooms in guest staterooms will provide one of three types of bathing facilities: roll-in shower, transfer shower, or accessible bathtub.Roll-in Showers provide the turning space necessary for a wheelchair to manoeuvre within the showering area.Transfer Showers provide the manoeuvring clearance alongside a shower stall to allow for transferring to the shower bench from a wheelchair.Accessible Bathtubs provide the manoeuvring clearance alongside a bathtub to allow for transferring to a seat in the bathtub from a wheelchair.Details regarding accessible rooms on each ship can be found on each ship’s Deck Plan.

Wheelchair Accessible Room

Internet AccessGuests can purchase and connect to satellite internet 24 hours a day on each ship in the Holland America Line fleet, either by accessing our wireless network or utilising the workstations located in the Explorations Café. Internet Plans vary in price to accommodate individual needs and are interchangeable between the workstations in the Explorations Café and your wireless device.Note that satellite connections may be adversely impacted by physical obstacles such as fjords and inclement weather and the speed is notably slower than shoreside connections.Wireless Internet ServiceEach Holland America Line vessel offers wireless access throughout the ship. Guests may use their laptop computer or other wireless internet enabled device to purchase and connect to the wireless internet service on board.Connect:<ol><li>Put your device in airplane mode.</li><li>Turn Wi-Fi “on” and connect to your ship’s network.</li><li>Open your web browser and type “Login.com”.</li><li>Within Holland America Line Navigator™, choose “Connect to Paid Internet” from the selection options.</li></ol>Available Internet Packages:<ul><li>Surf (most popular): $24.99. (Surf your favourite sites including e-mail, news, sports and more. May not allow for audio/video calling and streaming.)</li><li>Premium: $29.99 (From e-mail to streaming, receive the highest volume of data. Supports audio/video calling and streaming where coverage allows.)</li></ul>Keep in Mind:<ul><li>Satellite transmissions are inherently slower than shore-side connections.</li><li>You’ll find a select number of free sites under “Complimentary Browsing.”</li><li>For more information please see the Frequently Asked Questions or one of our Guest Relations team members.</li><li>Each package comes with a daily volume of data for a superior experience. Volumes vary by package and subject to change. For a current listing of the daily volume soft caps, see the Internet Plan Selection page.</li></ul>Powered by The New York TimesThe Explorations Café, powered by The New York Times offers a comfortable, coffee house environment where you can purchase and connect to the internet using provided workstations or by using your own wireless internet device, such as a laptop computer, iPad or mobile phone.AT&amp;T Mobile PackagesGuests with AT&amp;T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. Choose from options for calling only, calling and messaging or calling, messaging and data.Mobile Phone ServiceHolland America, through an agreement with Wireless Maritime Service, proudly offers an advanced roaming network onboard all Holland America ships allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your own mobile phone and telephone number.The Wireless Maritime Service system is available for use when the ship is in international waters. When user’s phones pick the shipboard signal, their phone will usually display “cellular at sea”, “Ship Roam”or “901-18”. Depending on the handset and the carrier the user may be required to select “Roam” on the handset.For questions about your service or about billing, please contact your home network customer service.WebcamsHolland America Line does not publish webcam information online.

Internet/Wi-Fi Access

Holland America Line only permits service animals on board, defined as those animals that are individually trained to provide assistance to an individual with a disability. We do not permit our guests to bring pets, therapy/companion animals, and other animals that do not meet the definition of service animals. If you have any questions about whether the animal you wish to bring on board is, in fact, a service animal, you may contact our Guest Accessibility Department.Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off of the ship. Please be sure you understand the requirements for a service animal to disembark in each port of call. The best places to obtain specific information on required documentation and immunisations for your service animal are the U.S. Department of Agriculture's website, local customs offices in the specific ports, and from your service animal's veterinarian. All documentation and immunisation requirements are established by government authorities and not by Holland America Line. Should you need assistance in locating this information, please contact our Guest Accessibility Department.To board the ship, your service animal must have current vaccinations. Records confirming the vaccination status should be provided to our Guest Accessibility Department prior to your departure. We also recommend that you carry the immunisation records with you in case they are required at any port of call. If you do not have the proper documentation and proof of vaccinations for your service animal required at a port of call, or if there are local quarantine requirements, your service animal will be denied the right to leave the ship. If your service animal is denied the right to leave the ship in a specific port of call, the staff and crew will work with you to determine what actions may be possible to allow you to visit the port without your service animal. Please note that in your absence, you will need to provide for the care and supervision of your service animal. Except in those circumstances where your service animal has been denied disembarkation, you may not leave your service animal unattended on the vessel or in your stateroom at any time.Important Information for Service Animals on Australian CruisesThe Australian quarantine authorities have changed their approach regarding service dogs on-board cruise ships. Unfortunately, their new approach makes it practically impossible for us to accept service animals on domestic or roundtrip cruises from Australia. The Department of Agriculture now considers these cruises to be akin to an international voyage and therefore under ‘biosecurity control’. As a company, we are incredibly disappointed with the Department’s new approach, and we have written to the Federal Minister to ask for a return to their previous way of doing things. At this time guests will not be able to travel with service animals on voyages that end in Australia or call upon a port in Australia after visiting a foreign country. Guests sailing on voyages that begin in Australia will be able to sail with their service animal provided the voyage does not return to Australia after visiting a foreign port. Should you have further questions please contact our Guest Accessibility Department via email at GuestAccessibility@HollandAmerica.com

Service Animals

Onboard, Holland America Line offers a variety of beverage packages and cards for purchase as gifts or personal use. Guests can purchase individual items, multi-day wine packages or an array of convenient beverage cards (for alcoholic, non-alcoholic or soda fountain beverages). Try one of our drink packages which offer great value and a convenient way to enhance your cruise experience.ELITE PACKAGEOnly $59.95 per guest/per day*Enjoy all the benefits from our Quench and Signature Packages and more! With the Elite Beverage Package you can enjoy all drinks menu priced $15 and under including Dale DeGroff’s Original Cocktails!SIGNATURE PACKAGEOnly $54.95 per guest/per day*Our Signature package includes everything from our Quench Package along with your favoUrite premium beers, spirits, cocktails, and wines by the glass priced $11 and under.QUENCH PACKAGE (NON-ALCOHOLIC)Only $17.95 per guest/per day*Quench your thirst with our nonalcoholic package which includes an unlimited variety of premium coffees such as espresso and cappuccino, juices, Coca-Cola™ products, our signature mocktails, Red Bull, and bottled waters 500ml and under.COCA-COLA™ PACKAGEOnly $8.00 per guest/per day*The Coca-Cola™ Package includes unlimited fountain sodas for $8.00 per person, per day. On the Koningsdam and Nieuw Statendam this package also includes the Coca-Cola™ Freestyle program with more than 100 unique Coca-Cola™ flavours available.* Prices are per person per day. Please see your server or bartender for a full list of items included in each package.An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Local Sales Taxes Applied where required.All adults of legal drinking age for the respective itinerary that are booked in the same stateroom must also purchase the package.The Elite package has a daily limit of 15 alcoholic beverages with a menu price of $15 or less. Unlimited non-alcoholic beverage.The Signature package has a daily limit of 15 alcoholic or non-alcoholic drinks with a menu price of $11 or less.The Quench Beverage Package is limited to 15 non-alcoholic drinks daily.The packages exclude purchases made in the Mini Bar, Honor Bar, Chocolate Seduction, In-Room Dining, beverages purchased on Half Moon Cay and any self-service draft beer. Freestyle Coca-Cola is currently only available on the Koningsdam and Nieuw Statendam.Packages are non-transferrable and non-refundable. No sharing is permitted.Participants may order only one drink at a time and must be of the legal drinking age for the respective itinerary.Beverage Management reserves the right to revoke the package if misused. Beverage Management reserves the right to refuse service for any reason, including refusing service of alcoholic beverages to intoxicated guests.You can also order Beverage Packages, Champagne and other onboard gifts for any guest booked on a Holland America Line cruise.

Drinks Package

For an elegant breakfast, leisurely lunch or unforgettable multi-course dinner, The Dining Room is your destination. Behind the scenes, our Culinary Council,® an elite team of seven world-renowned chefs, and our talented onboard executive chefs have worked to bring each dish to perfection. For dinner, choose from classics such as Boneless Lamb Loin en Croute, Rosemary Roasted Chicken, as well as regionally inspired cuisine and artfully prepared vegetarian dishes. Enrich your journey with an extensive selection of wines, carefully selected by our Wine Curator, world-renowned wine critic James Suckling.

Holland America Line Zaandam Main Dining.jpg

The Dining Room

Explore a world of intriguing culinary possibilities in the Lido Market. Steps from the Lido pool, this modern marketplace includes a curated selection of delicious options that you can grab on the go or have made to order: Breadboard, with freshly baked breads and pastries; Wild Harvest, offering a bountiful selection of hearty salads; Homestead, serving up comfort classics; Distant Lands, featuring global cuisine; Sweet Spot, for ice cream creations and desserts; Roasting Pan, hand-carved meats, fish and other hearty entrees; Perk, freshly brewed beverages and chilled juices; Quench, premium coffee, beer, wine, and soda available for purchase; Rise, savoury quiches, croissants and sandwiches, and more.

Holland America Line Zaandam Lido Market.jpg

Lido Market

Pinnacle Grill is the ultimate steakhouse at sea, where an exceptional menu and impeccable service make for one of finest meals you’ll ever have. The refined menu features a selection of 28-day wet-aged USDA Prime steaks — meticulously chosen to guarantee the finest quality — as well as classic steakhouse dishes and innovative recipes from James Beard Award-winning chef and Culinary Council® member, David Burke. Every dish is exquisitely prepared, beautifully plated and complemented by a vast collection of award-winning wines. Here, your meal is an event unto itself, a celebration of fine dining and a triumph of flavour.

Holland America Line Zaandam Pinnacle Grill.png

Pinnacle Grill

In Italy, there’s nothing more important than coming together to celebrate the joy of great food. This is the inspiration for our onboard Italian restaurant, Canaletto. Enjoy amazing Italian classics like braised chicken cacciatore al forno, branzino ai ferri or garlic shrimp ravioli. And for dessert: tiramisù, cannoli alla Siciliana, gelato, and more. Including pasta made fresh daily. Buon Appetito!

Holland America Line Zaandam Canaletto.png

Canaletto Restaurant

Dive-In offers a variety of casual culinary classics, using the highest quality ingredients. Enjoy a burger, grilled to perfection and served on a toasted brioche with our own trade-marked secret sauce. Savour a succulent Nathan’s Famous gourmet hot dog with golden French fries. Or choose a grilled chicken breast sandwich or juicy portabello mushroom stack. Dive-In is the perfect spot to dine poolside on the best burgers at sea.

Holland America Line Zaandam Dive In.png

Dive-In

At Explorations Café, sink into plush chairs and sofas in a comfortable environment. Sip elegantly prepared espresso drinks and nosh on fresh pastries from the coffee bar. You can also take in fantastic views, catch up on your favourite book or browse the web.

Holland America Line Zaandam Explorations Cafe.png

Sleep in and have breakfast delivered. Enjoy an early dinner on your verandah before an evening excursion. Order a salad, sandwich or entrée any time. Room Service is only a phone call away. All selections are included in your cruise fare unless otherwise noted on the in-room menu.

Holland America Line Zaandam Room Service.jpg

24-Hour In-Room Dining

Card Room

Club HAL

Golf Simulator

Indoor Pool

Outdoor Pool

The Loft and The Oasis

Atrium

Culinary Arts Center

Duty-free shop

Future Cruise Sales

Laundry Service

On Board Doctor

Photo Shop

Reception

Shops

Shore Excursion Office

Aerobics

Basketball

Fitness Center

Pickleball

Tennis Court

Explorations Cafe

Lido Casual Restaurant

Piano Bar

Queens Room

Rotterdam Dining Room

The Atrium

The Verandah

Beauty Salon

Lido Pool

Massage

Sauna

Steam Room

Thermal Suite

Whirlpool

Dance Floor

Explorers Lounge

Mondriaan Show Lounge

Neptune Lounge

Theatre

Plugs in cabin

Currency on ship

Childrens facilities

Gratuities

Zaandam

Cruise Line

Capacity

Launched

Tonnage

Ship Length

Designed to carry fewer guests while offering greater space, Zaandam is elegant and comfortable. Her décor is inspired by music and features musical instruments including signed guitars from Queen, Iggy Pop, Eric Clapton and the Rolling Stones and a Baroque-style pipe organ.