7 Nights Northern Europe from Rotterdam Cruise

Rewards to Ms Dominique Excellent service

Like to give a excellent Rewards to Ms Dominique In all services need at desk, I can speak English But I am travelling with mum 85 year old elderly speak only Korean and extra help from Ms Dominique excellent speaking professional performed! Also, RECIPTION, cabin , dineing, food, entertainment Bar,fitness ,casino, etc~~ With mother travels 2weeks with MSC cruise, We no need to unpack and pack also need to pass every country Immgration process and baggage pick up and other travel needs to the hotels etc, so convenient with travelers, specially with kids , elderly, disability. This is my third time travel with MSC , so on bord again with 85 year old mother and also her birthday on board Celebrating with friends with out group , so so good experience excellent goid memories with both me and mother and friends everyone had excellent experiences and happy memories, also one of friend got casino parginko one some jack pot experience ~ Just had all excellent experiences and happy! Will be back with other family again . Thank you see soon .

20 day Northern Cruise-wonderful scenery

Our 20 day cruise went as high as illulisat Greenland with scenery or amount of Icebergs I was not expecting. The ship is old yes but extremely clean and well presented. We had cabin which was your usual balcony cabin layout. The surprise was having a kettle in the cabins to make your tea or coffee anytime. No USB ports in the cabin which is almost unforgiving these days. Food was extensive in its variety. We chose the buffet some evenings and dining room other times. Internet is not good so unless you really really need it, save your money. We purchased the Easy Plus drinks package which covered everything we wanted, alcohol coffees soft drinks etc. The staff were exceptional in their attitude and in clean perfect uniforms always. If I have a real criticism it's the €420 Euro extra charged to our cabin for onboard tips. You pay enough for your cruise so may I suggest the cruise line pay these willing workers more of a living wage from your profits. I booked thinking tip were included. What we liked: Kettle in our cabin Food Staff What we didn't like: Exorbitant excursion prices Terrible internet No USB points Extensive loud ship messages in 6 languages that you never could hear due to passenger noise Tips on top of tips charged

Awesome itinerary for a quite reasonable price

We did a 119 night World Cruise, don't know why the menu here in CC says its only 50 nights. MSC delivers a lot of bang for your buck, though not everything was perfect. But the itinerary and the dining were awesome, although strangely the famous Kaito-sushi restaurant was closed during the whole trip. The staff was excellent, I wish shore hotels would have staff as nice and attentive. The Voyagers-club event was mainly designed to sell cruises so we skipped those after the first one. The ship is in good shape and is maintained very well. Entertainment is repetitive but OK. The complimentary dine and drink package was very good as the waiters were not too strict. One thing that was quite bad was the excursions department, any MSC-excursion seems to be double the price and half the fun of what you can organize yourself. Half the hours in port that is, as the MSC excursions never fully use the time available in a port. Here are some considerations for those who book an MSC-excursion: If you don't receive your tickets at least 48 hours in advance, go and ask. Their system is not reliable, they “lost” three of our excursions, that is about one in 10. Always double check your tickets, MSC once booked us in separate tourbuses, and several times in buses with a language that we do not speak (they operate guided tours in several languages). If your excursion gets canceled (for example if there are not enough participants or if a port is skipped), expect to wait a long time for your credit. MSC returned our money only 9 weeks after they cancelled the excursion. Check if the tour guide actually follows the programme that you bought. In several of our excursions stops were skipped or changed, or commercial stops (to a shop or café where the tour guide gets a commission) were added. Check very well what is included in the excursion, check the wording. You might think you will visit a palace but you will only drive by, or you are supposed to buy the tickets to a place that you visit yourself (and when you get there you find out that it is sold out). Remember that tourbuses cannot go to that one beautiful small viewpoint where only a taxi can park.