What is a Royal Genie and what services do they offer?

Learn what a Royal Genie is, who can use the service and the personalised assistance included with Royal Caribbean Star Class suites.

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A Royal Genie is a personal concierge provided to guests staying in a Royal Caribbean Star Class suite. They help personalise your cruise, arrange selected onboard experiences and assist with requests before and during your sailing.

Royal Genie service is associated with Star Class suites on selected Royal Caribbean ships and sailings. Suite benefits and availability can vary, so check the details of your specific booking before travelling.

Your Royal Genie can help organise aspects of your holiday, such as dining and entertainment reservations, special requests and other onboard arrangements. They can also help you make the most of your suite benefits and answer questions during the cruise.

Yes, a Royal Genie can assist with planning selected dining, entertainment and onboard activities. Requests are subject to availability, venue policies and the itinerary, so not every arrangement can be guaranteed.

Guests may be contacted before sailing to discuss preferences and requests. The timing and method of contact can vary, and some arrangements may need to be confirmed after embarkation.

No. Royal Genie service is linked to eligible Star Class accommodation on selected ships and sailings rather than being a standard service for every Royal Caribbean guest. Confirm the inclusions for your chosen suite and cruise before booking.